Financial Aid (FASFA) textbook purchases are limited to textbooks, required and optional, and applicable supplies for the student's enrolled courses. All Financial Aid transactions require the student to be present with a photo ID/student ID and a current schedule displaying their student ID number, or the order maybe placed online, but will only be processed if JJC staff can verify the identity of the student and all ship orders will be sent to the address on file no exceptions. All credit card purchases/rentals require the cardholder and credit card to be present in store or completed on-line at the JJC Bookstore Store e-commerce site phone orders will not be accepted. Clothing, backpacks, and other electronic purchases must be made under a customer account which includes name, address, phone number and email. If purchasing for a student, the student must be present for financial aid and job grants, or proof of enrollment and ID number must be presented. All course materials (including required art vouchers/cards, rentals, and Red Shelf digital products (e-books and e-codes)), laptops/Streambooks, graphing calculators, and AfterShokz headphones purchases must be purchased by the student, or for a current student, under the student's name and ID number.
All credit card purchases must be made in-person with the card and card holder present, or on-line. Online we accept Visa, MasterCard, Discover, and American Express credit cards and financial aid (where authorized). PURCHASING POLICY: In store we accept Visa, MasterCard, Discover, American Express, JJC Bookstore Gift Cards, Financial Aid (where authorized), Cash, & Checks (made out to the JJC Bookstore and with photo ID-no starter checks). When the JJC Bookstore finalizes the sale through the registers, the pre-authorization may take up to 15 business days to "drop off" after the sale is completed and the actual completed sale amount has posted. Please note, when using a credit card, the total amount will be a pre-authorization. If you are not comfortable with shipping at your own risk, choose in-store pick-up. Due to a potential UPS strike, the Bookstore will use other shipping companies and delays are expected as volume increases as other businesses switch carriers as well. The JJC Bookstore does NOT replace lost or stolen packages. The JJC Bookstore does not process orders Saturday, Sunday, Holidays, during college break/recess, and after operational hours during business days. Do NOT place an order if you need access right away, try, our e-book partner's site that takes credit cards only. Every order must go through the register system in store, therefore there are NO instantaneous codes. Do note, for financial aid orders, we only ship to the address on file with the college. PLEASE ALLOW AT LEAST 7-10 DAYS TO RECEIVE A PACKAGE. All prices subject to change and course material refunds must be completed 14 days from class start and items must be in their original sealed packaging. Use the "Textbook Look-up" tool to find the course materials for your course and section.
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